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Canon i9900 paper jam?

I have a Canon i9900 printer. It has worked great. Today papers would not go in straight. They would get crunched up. The software said I had a paper jam but I can't see any paper. How do I open the thing up?

Update:

There is no back panel on this printer. Took an hour to remove the whole top pulled out a small piece of paper but know the printer is making a funny noise when it starts up.

3 Answers

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  • 1 decade ago
    Favorite Answer

    Protect yourself from shock. Disconnect the power cord from the back of the Canon Inkjet Printer. This is an important step when working inside ANY electronic device.

    Unhinge the back access panel of the printer. It seems repetitive to say this, but this door will be in the BACK of the printer.

    Look through the opened back panel and look for paper. Remove any and all paper you find jammed there.

    Close the back access panel. Make sure that it latches into place and looks the same way that it did before you opened it.

    Find the front or top access panel. This is the panel you would lift to change ink cartridges. Open this access panel. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer, go back and do that now. Look for paper that may be jammed in this area of the printer.

    Remove any paper you find jammed here. When pulling from the front there will be resistance from the paper feeder. Pull slowly or the paper will rip and create a more stressful problem.

    Close the front access panel. Make sure that it falls or latches back in place. It should look the same way that it did before you opened it.

    Plug the printer's power cord into the wall outlet, and attempt to print again. If the printer prints the job, then you have successfully removed the paper jam.

  • motes
    Lv 4
    5 years ago

    Canon I9900

  • 5 years ago

    Was there a paper jam at one time? I can't say for sure, but I'll bet there is a sensor that is bent or otherwise out of place. I suggest you closely examine the paper path for small wire-like "feelers". Where you see one, exercise it carefully to try to reset the switch. You might see some paper in there while you do that, too. Carefully clear any you see.

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