How can I get the AVG anti virus software to stop preventing me from opening my internet browser?

Question

When I go to open my internet browser on my other laptop a page for AVG anti virus software pops up and say that I have a virus and need anti virus software, and says i must purchase it now. The thing is I have Norton's anti virus 360 up and running and that say I am  protected. I've run a scan and yet AVG is preventing me from opening my internet browser. Does anyone know how I can fix this without having to bring it to geek squad?

Orla · Accepted Answer

1) Go to IE or your Web Browser>Tools>Internet Options>Security tab>Click on Restricted Sites icon>Click on Sites>Under 'Add This Website to the Zone', Type >Add>Close>OK.Url that is trust onto your IE>Add>Close>OK.

2) IE>Tools>Manage Add On>Click on Toolbars Extensions>Disable any unknown add on. (Make sure that all add on is chosen at the bottom left of the page).

3) To block definitely the website from your computer go to Notepad:
Start>All Programs>Accessories>Notepad>File on menu bar>Open and browse for "C:&#92;Windows&#92;System32&#92;Drivers&#92;ETC&#92;" folder>Click on Hosts file>Open>Modify the file by adding "127.0.0.1 www.blocksite.com" to the bottom of the file on 2 separate lines>Save the file>Exit Notepad. 

3) Anti spyware Malwarebytes Anti-malware, download on a clean PC to a USB stick/CD. 
http://www.bleepingcomputer.com/tutorials/tutorial101.html
http://download.bleepingcomputer.com/grinler/rkill.comer)
http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe
http://www.mediafire.com/?j5z0z2dmyo0 (Registry fixer for .exe files and installing problems).
http://www.bleepingcomputer.com/tutorials/tutorial61.html safe mode
Don't forget to Turn off System Restore before scanning (full scan) in Safe Mode. (Right click My Computer>Properties>System Restore tab>Check Turn off System Restore (on all dives)>OK (Wait).
After deleting the infected files, beware some shouldn't be as they are part of Windows. So save a log of your infected files and send it to bleepingcomputer.com

You should Check Disk too. http://en.kioskea.net/faq/1795-making-a-checkdisk-under-xp
http://www.chemtable.com/files/registry-life-setup.exe
You'll need to use your Windows recovery CD back-up. (XP)
http://www.bleepingcomputer.com/tutorials/tutorial117.html

Anonymous · Answer

Wow, you definitely have a hardcore virus on your hands. Try downloading Malware Bytes. It's the best tool for removing spyware and does a damn good job. You will have to run the long scan a few times. But, it's well worth it.

AJ · Answer

"That's not AVG--It's a rogue site trying to sell you some crap". Go to your internet options and block this site. Also would get a malware and spyware program and scan your computer.

Anonymous · Answer

That's not AVG--It's a rogue site trying to sell you some crap

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How can I get the AVG anti virus software to stop preventing me from opening my internet browser?

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