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How do I make my Computer work?

I have an HP computer that of which I downloaded a new software, Windows Professional. But somehow my whole computer brockdown and no longer wants to work. What can I do to fix it? Everytime I try to turn it on a box appears to type the password but we never put one to start with. We tried putting a new software again but the computer won't accept because the memory is full. What can we do?

1 Answer

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  • 1 decade ago
    Favorite Answer

    you downloaded windows pro? if it was not from microsoft chances are you have a virus. best to re-install your operating system

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