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I have an HP Officejet J5700 printer giving me 3 error messages?

These all have different function addresses. "C:/Program Files/HP Digital Imaging/bin/hpqtra08.exe - Function address 0x4f4cd849 caused a protection fault (exception code 0x0000005)The application property sheet pages may not function properly"

Update:

Thank you for your answer, but I downloaded an 'updated' driver from a company called Uniblue which cost me 29.69 euros! and although it got rid of the previous error I now have another one. I sent an error report to Uniblue but to-date I have heard nothing.

My problem now is when I go to print a document I have to keep changing the orientation from Landscape to Portrait all the time and when its printed it is a 'mirror vision' i.e. if you hold the document up in the light and look at it from the other side to the printed side, you can then see the printing correctly.

I am thinking of deleting the printer software altogether now and re-load it - what do you think because I am not sure if doing this that it will also delete the driver I purchased from Uniblue? But then that may be a good thing anyway? Any assistance would be much appreciated.

1 Answer

Relevance
  • 1 decade ago

    Try un-installing the driver and then reinstalling it.If this doesn't work you have a problem with Windows. If you are using XP you can sometimes get a way with reinstalling over the top (no data lose

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