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cw21dlr
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cw21dlr asked in Consumer ElectronicsCamcorders · 1 decade ago

Problem accessing FlipShare on my computer?

I have a Flip Ultra HD camcorder from which I have previously uploaded several videos to my computer. Recently, though, I have encountered a problem when (1) trying to view the already existing videos on the computer, and (2) uploading new videos onto the computer.

When I click the FlipShare icon on my desktop, the following message appears: "FlipShare has stopped working." Another window opens, saying "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then nothing.

I cannot even get into the program to go to the Help section or FAQs. Nothing at all will open.

I thought it might have been a problem with updates but I've just now updated to Windows Internet Explorer 8 and also have recently defragmented my computer.

Any suggestions on what I can do would be greatly appreciated.

1 Answer

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  • Anonymous
    1 decade ago
    Favorite Answer

    I would uninstall the FlipShare program on your PC (Start/Control Panel/Uninstall Programs/Flip Share) and then re-install it. You should also do a FlipShare update (ver. 5.8) too. If you still have the same issue, post this issue in Flips forum and/or e-mail tech support (www.theFlip.com).

    Source(s): http://www.theflip.com/en-us/App/fvsw/5.x/update/
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