Who regulates collections agencies in Canada?

Hi,

20 years ago I worked for a collection agency. All collectors are liscenced and MUST abide by the rules or could lose their personal liscence as well as that of the agency if they really mess up.

A really good site to make it more clear is

http://www.sse.gov.on.ca/mcs/en/Pages/Personal_Fin...

which has a link to allow you to start the complaint process.

I worked at an agency for 2 years before I was fed up and quit. Collectors have "quotas" and are under the constant stress of being fired at anytime, which sometimes makes them "go to far" and be overly aggressive. Once you have been collecting for a while, you get to know who has the $ to pay, but tells you where to go, and ppl that have just fallen on bad times and would pay their bills if they could. The bosses do not care about the debtors or for the most part their own collectors. There are a lot of ppl out of work and a very high turn over rate at agencies....The bosses have a branch to run and bonuses to collect.

Hope this helps....

If you feel there is threat to this toll free number calls then report them to the police for investigation.

you can call them up and explain the situation. or you can send them a letter certified mail.