Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Is it safe to email a DXDIAG report?

2kgames, the makers of Civ V, sent me this email in response to my complaint of a bug in the game. Is there any risk in doing what they ask? On the other hand, is there any possible benefit to me? (The bug is in the game itself and many other people have encountered it.)

"To further assist you with your problem we require you to send us a DXDIAG report from your computer. To do this:

- If you're using Windows XP, click Start on your computers desktop, then click the Run icon . Or if you're using windows Vista\7 Press the "R" and "Windows logo" keys on you keyboard.

- Type the word "dxdiag" (without the ") into the text box and press OK.

- In the bottom right hand side of the screen, click the "Save All Information" button.

- Save the dxdiag.txt file to your desktop.

- Attach the file to your reply to this email.

With the information contained within the DXDIAG report we will be able to investigate your problem further."

2 Answers

Relevance
  • G
    Lv 7
    1 decade ago
    Favorite Answer

    Yes it is safe. Its so they can analyze it and fined the bug. It will not have any of our personal info in it.

  • 4 years ago

    Dxdiag Report

Still have questions? Get your answers by asking now.