How can I get in touch with ebay? & talk to a real person ?

They are not easy to get in touch with...

Usually all you can do is go through the Help section & select No to the bit asking if your question has been answered. That should give you a contact form.

If you are a regular user and have good feedback, there is just a chance you may be given a phone number while looking through the help section. It's not available to most people.

Firstly though, go to you 'My Ebay' then your 'Won / Purchased' section.

The column after Postage is headed with a £pound symbol.

Once you have paid for an item, you should see a blue pound symbol in the column, on that item's line. If that's there, the payment has been logged by their system.

You can also log directly in to your Paypal account and look at your transaction history to see if the payments have been processed.

If you paid by any means other than Paypal, it's outside ebay's control and you need to take it up with your bank. Ebay own Paypal and that's the only payment method they take any responsibility for.

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