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Lv 7
? asked in Yahoo ProductsOther - Yahoo Products · 1 decade ago

How do I contact Yahoo?

There should be an easier way to contact Yahoo. Each time I think I'm getting close to finding a way to contact Yahoo, I get to a page with different categories.

http://help.yahoo.com/l/us/yahoo/homepage/homepage...

Clicking on one of these categories, I get another page full of topics or FAQs.

So I tried clicking on "Contact us" and get more topics:

http://help.yahoo.com/l/us/yahoo/homepage/homepage...

How does that even come close to "Contact us"?

Here's my problem: I recently changed internet provider, so I decided to update my contact information with Yahoo. I changed my email address, but I could not not change my Yahoo ID (which was the same as my old email address). Unfortunately, my old Yahoo account was just deactivated, and I have lost all access to my Yahoo!Answers information. I've been answering questions for 4 years, and have accumulated 61,410 pts by answering over 8,000 question (mostly in math).

Is there any way to get this information back, and attached to my new account?

I finally found a link that allowed me to send an email:

http://help.yahoo.com/l/us/yahoo/answers/forms_ind...

I tried using Yahoo! Answers Appeal Form (even if it wasn't the appropriate category, at least it would get in touch with Yahoo), but then I received a reply from Rogers, not Yahoo telling me they couldn't help.

How in the world do I contact Yahoo? Do they do this on purpose?

2 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    Suggestion: send a mail describing your problem to account-security-help@cc.yahoo-inc.com. Or call Yahoo: 1-408-349-1572, explain to a customer service person what happened. I don't believe they are causing trouble on purpose, it's just that they have a very small staff for several million users. Luckily YA has some oldtimers who signed up with Yahoo a long time ago, we might find workarounds in cases which seem to be hopeless...:-)

  • 4 years ago

    while will he go away us on my own? Ugh. stupid, stupid Baking grasp. he's in all hazard like some 50 3 hundred and sixty 5 days old rapist male. i'd deffinetely touch yahoo. i'm sorry that is occurring and that i'd positioned those digital mail adresses on your blocked checklist.

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