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car insurance question no claims bonus?

so, i went onto the website with the annoying singing fat man, got a reasonable quote for my classic car, declared all cars in my household, one of which is a company car with 2 years NCB. Paid the deposit and remainder was to be paid monthly by direct debit. After a couple of weeks now they've written to me wanting proof of the NCB I stated, wanting details of the previous insurance and policy number. So, I email them (as they stated in the letter that this would be the quickest way to resolve and avoid having my policy cancelled) saying the NCB was on company insurance rather than another private insurance which i think they assume I have (the option on NCB on the website included NCB on company cars), no response to my email, so I send another, now I've had a red coloured letter threatening cancellation of my insurance unless I provide the information. Tried phoning and it's either constantly engaged or answer phone. Emailed for a third and final time and put a copy of the email in the post with no response. I feel I have been totally mislead by assuming I have NCB on my company car policy, so, should they decide to cancel my policy can I get my deposit and 1st month's payment back? Citizens advice has told me that the policy was misleading and was not as described so I should be due a refund but how can I expect to get this if I cannot contact them? HELP and advice please!

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  • Anonymous
    1 decade ago
    Favorite Answer

    Not all insurers accept no claims discount from company cars. However, there are some who do, but they usually insist on a letter from the company concerned which states how long you have driven that car claim free for, that the car was provided for your own exclusive use and not one that anyone from the company can drive, and that you are no longer provided with the company car concerned.

    It sounds as though the car you refer to is still in your possession, in which case I think you will struggle to get any company to accept NCD on the policy. I know the web site says that they do accept no claims discount from company cars, but you need to read in to the terms and conditions in more detail and see exactly under what conditions they will accept the proof of no claims discount. Each company is individual, and as I work for a different company, I cannot comment on how they operate.

    As for not being able to contact them, the thing with insurance is that you either buy it cheap, or pay more for good quality service. These web based companies may be able to provide it cheaper, but they have to make the cutbacks somewhere, and usually, it is with fewer staff. You get what you pay for, and it is only when you need their services that you find out.

    I would advise that before you cancel the policy, you should read your cancellation rights. I doubt that you will get your deposit back as all insurers incur costs in setting up policies and many of them make cancellation charges to cover those costs. You may find that in addition to losing the deposit, they will demand a further payment from you before they close the account. In some cases, the full annual premium is payable on cancellation. It depends entirely on the terms of your contract and all insurers operate differently.

    Have you tried searching the Internet for other people who have complained to the same company? Some of them will post on message boards and often, someone will mention a different phone number or email address that they tried and were successful with. I know someone who did this with a different company he was dissatisfied with and managed to find the Chief Executive's direct email address by reading through other people's complaints about the same company. He emailed it and got a response within 24 hours.

    Whatever you do, don't do anything too hasty, as when you took the policy out, you accepted the terms and conditions, so check very carefully what you and they can and can't do before you make any decisions. Good luck.

    Source(s): Work as an underwriter for a UK insurance company.
  • 7 years ago

    At - INSURECOMPARECAR.INFO- you can compare free quotes

    RE Car insurance question no claims bonus?

    so, i went onto the website with the annoying singing fat man, got a reasonable quote for my classic car, declared all cars in my household, one of which is a company car with 2 years NCB. Paid the deposit and remainder was to be paid monthly by direct debit. After a couple of weeks now they've written to me wanting proof of the NCB I stated, wanting details of the previous insurance and policy number. So, I email them (as they stated in the letter that this would be the quickest way to resolve and avoid having my policy cancelled) saying the NCB was on company insurance rather than another private insurance which i think they assume I have (the option on NCB on the website included NCB on company cars), no response to my email, so I send another, now I've had a red coloured letter threatening cancellation of my insurance unless I provide the information. Tried phoning and it's either constantly engaged or answer phone. Emailed for a third and final time and put a copy of the email in the post with no response. I feel I have been totally mislead by assuming I have NCB on my company car policy, so, should they decide to cancel my policy can I get my deposit and 1st month's payment back? Citizens advice has told me that the policy was misleading and was not as described so I should be due a refund but how can I expect to get this if I cannot contact them? HELP and advice please!

  • ?
    Lv 5
    1 decade ago

    This answer is pretty long but hopefully it will answer your question. I found this information on confused.com, there's a whole lot of information about types of insurance and how it works regarding NCB transference from company to private cars:

    If you’ve been a company car driver and have a clean motoring record, you’ll be able to save money when you take out an insurance policy on your own vehicle.

    Anyone who has recently given up their company vehicle – perhaps as a result of changing jobs – should be able to use any no-claims bonus built up on that car.

    Most insurers give credit for up to five years without claims – and the maximum no-claims bonus could see your premiums reduced by half or more.

    So it makes sense to transfer your bonus from your company car if at all possible. Here’s how.

    1. Check your company’s insurance policy

    Your company no-claims bonus (NCB) is only likely to be transferable if you were named on the policy for a particular car, and that this was for your sole use. If your employer had a fleet of vehicles that many of its staff were allowed to use, this is unlikely to give you a bonus.

    The car should also have been for your personal as well as business use.

    2. Get proof of your no-claims history

    Normally when switching insurers, you need to get proof of any NCB you’ve built up from the previous provider.

    But with company policies, many insurers will settle for confirmation from your employer.

    This means getting a letter printed on headed notepaper, stating how long you were insured for, details of any claims (or confirmation that none have been made), and a statement to the effect that you were the only driver insured.

    The letter should also say when your cover stopped. Some insurers will only apply your NCB if your company cover has recently lapsed, say within the last three months.

    3. Use your bonus to save money

    With this proof, you can now apply for car insurance using your full NCB. When you have found a quote you want to accept, it is probably wise to contact the insurer to tell them you are using an NCB transferred from a company car. In any case, they will need to see your employer’s letter.

    What to watch out for

    There are some reasons why insurers may not accept a company car NCB.

    Esure, for example, is one firm which won’t apply the NCB if you still have the company car.

    Many insurers will only offer the discounts to those over 25. And some vehicles may be excluded, for example taxis, vans or tractors.

    These are all issues that need to be checked with individual insurers before the policy comes into effect. It is always best to clear up matters like these in advance to avoid any claims being turned down in future.

  • Anonymous
    7 years ago

    Car insurance acts like a great friend at the time of crisis. It covers the losses made in an accident and thus saves you from paying out the huge sum from your pocket. However, there does also need to be insurance on the car itself, so the owner of the car needs to take out a policy to cover it. The extension is just there in case you need to drive the car and are not a named driver under the owner's policy. One thing to bear in mind though is that you are only getting third party only cover under this extension, regardless of the cover you have on your own car, so if you have an accident, the insurer will pay out for damage to anyone else's car or property if you are to blame, but you will have to foot the bill for damage to the car you are driving under the extension yourself.

    To be honest there are lots of ways to get the best quote for a car insurance., My friend used http://official-car-insurance-quotes.com/ for getting a quote in 30 seconds. They are really fast and covers the cheaper price in the market.

    Your Pal.

    David

    (CEO, infosystimes)

    Source(s): http://official-car-insurance-quotes.com/ is good to know the quote for car insurance
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  • Anonymous
    5 years ago

    you will ought to instruct any bonus you have earned while getting coverage the two via written confirmation or a telephone confirmation (the place via your new insurers will ring your previous insurers for the evidence of bonus and if there are any injuries/convictions and claims on your coverage merely incase you havent disclosed them!) while you're eliminating the quote on complete bonus and cant get evidence the insurers will calculate what the top class would be on nil bonus and might charge you for the diffference

  • ?
    Lv 6
    4 years ago

    I suggest one to try this internet site where you can compare quotes from different companies: http://insurequote.us/index.html?src=5YAxnu68umH27...

    RE :Car insurance question no claims bonus?

    so, i went onto the website with the annoying singing fat man, got a reasonable quote for my classic car, declared all cars in my household, one of which is a company car with 2 years NCB. Paid the deposit and remainder was to be paid monthly by direct debit. After a couple of weeks now they've written to me wanting proof of the NCB I stated, wanting details of the previous insurance and policy number. So, I email them (as they stated in the letter that this would be the quickest way to resolve and avoid having my policy cancelled) saying the NCB was on company insurance rather than another private insurance which i think they assume I have (the option on NCB on the website included NCB on company cars), no response to my email, so I send another, now I've had a red coloured letter threatening cancellation of my insurance unless I provide the information. Tried phoning and it's either constantly engaged or answer phone. Emailed for a third and final time and put a copy of the email in the post with no response. I feel I have been totally mislead by assuming I have NCB on my company car policy, so, should they decide to cancel my policy can I get my deposit and 1st month's payment back? Citizens advice has told me that the policy was misleading and was not as described so I should be due a refund but how can I expect to get this if I cannot contact them? HELP and advice please!

    Follow 5 answers

    Source(s): I suggest one to try this internet site where you can compare quotes from different companies: http://insurequote.us/index.html?src=5YAxnu68umH27...
  • 6 years ago

    Compare insuran ce quotes

  • Anonymous
    7 years ago
    Source(s): Used it
  • 5 years ago
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