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Lexmark All-in-One Scanner Jamming?
I have a Lexmark x7675 All-in-One printer/scanner/copier/faxing. I've had it for a couple years now and recently when I try to scan things, it seems to get jammed. It'll make this "tick tick tick tick" sound over and over, say "scan failed", and won't turn off when I press the power button. I have to unplug it to make the ticking stop. This happens 70% of the time when I try to scan something - it usually takes 2-3+ tries to actually get something scanned. Its irritating, to say the least. Couldn't find any info on this issue online anywhere that I looked, and my dad won't call anyone for troubleshooting because we can't afford a repair.
If it helps, I have Windows Vista and I use the software that came with the scanner, "Lexmark Productivity Studio - 7600 Series".
Does anyone know why it would be doing this, and if its fixable at home?
1 Answer
- Denver AlLv 71 decade agoFavorite Answer
It sounds like maybe the scanner mechanism is dirty or worn out. It would have to be opened up so you could get to the mechanism inside and clean the guide rails, check the drive belt and gear pulley for wear or stripped or missing teeth, check the lubrication of the slides to see if it is old and needs to be cleaned off and re-lubricated with a very thin and fluid lubricant, check the mechanism alignment and any binding, check for any other wear or obstructions. The main motor may also be bad and would need to be replaced, though getting one may be near impossible and the only real solution then would be to get another scanner.