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How likely does this indicate criminal activity?

I got a confirmation email this afternoon from Priceline for a rental car reservation made for several weeks in the future. Problem: I never made such a reservation. Calling Priceline (using a phone number I got from their web site, not the email) indicated that somebody did make the reservation indicated in the email, using my name and email address but not my credit card or phone number. This was surely malicious, but how likely is it an attempt at fraud?

P.S. Priceline washed their hands of the matter, saying that there was nothing that the reservation could not be changed or cancelled and that was that, no matter what the circumstances.

Update:

By "malicious" I would include pranks (as opposed to errors or honest mistakes).

I cannot believe that Priceline did this as a marketing ploy. If they did, boy did they ever make a mistake. After my experience with this, I would *never* want to use Priceline.

1 Answer

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  • 1 decade ago
    Favorite Answer

    Wow. That's a jump to call it malicious.

    It sounds like a marketing ploy to get you to contact them and to confirm your information for future marketing/advertising.

    It sounds like unfair and unreasonable business practices. You might want to notify the better business bureau and also check on the company.

    It also sounds like someone might have played a prank on you. Do you know any vengeful people.

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