Problem with Dell inspiron 15R?

(a) Find and Remove Spyware and Malware using Microsoft Security Essentials:

1. Go to Microsoft.com and download Microsoft Security Essentials:

http://www.microsoft.com/en-gb/security_%E2%80%A6

2. Run to clean computer and protect it. (This may require disabling or removing other protection programs.)

(b) Clean the Registry :

1. Go to PCTools.com by clicking the link and running 'try a free scan":

http://www.pctools.com/registry-mechanic%E2%80%A6

2. This will download Registry Mechanic and repair some of your registry, but not all.

This program is extremely good and worth having to make sure the registry is clean.

There are other registry cleaners out there too if you prefer, but this is a start.

(c) Defragment your Hard Disk:

1. Click Start | All Programs | Accessories | System Tools | Disk Defragmenter.

2. Select the drives that you wish to defragment.

3. Click “Defragment Disks” button to proceed.

This is Recommended, but make sure that you do not have anything in the trash can that you want to save !!

(d) Deleting Temporary Files:

1. Click Start | All Programs | Accessories | System Tools | Disk CleanUp.

2. Select a drive and click OK.

(e) Reboot and Rerun all progams (a,b,c,d) again until they complete error free or have reached optimized levels.

cleanup the TEMP folder for the PC

reboot the pc

un-install any old printer drivers from the PC

reboot the PC

reinstall the printer and see if it helps