Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Problem with my friends Sims 3?

So I'm trying to install Sims 3 on my friend's laptop but we're having a problem. Everything has been completely installed and when we try to play it we get an error that says:

"Unable to start game

Device0 cannot run this title.

No supported video card detected. Please check your system hardware."

I know this is supposed to mean "Hey, you can't play this since you can't install a new video card on a laptop" but he got this laptop as Windows Vista but upgraded to Windows 7 and I think that may have done something to where it cannot be detected. If not, is there anyway that I can change the graphics of the game or make it so we can play the game on his laptop?

1 Answer

Relevance
  • 10 years ago
    Favorite Answer

    Usually only downgrading makes a computer unable to detect a hardware item. I once downgraded to Windows XP and it wasn't able to detect my Ethernet jack. It is possible that upgrading has caused that problem, but probably not. Maybe your friend's video card just isn't good enough. But I do suggest find the driver software online and try reinstalling the video card.

Still have questions? Get your answers by asking now.