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Anyone able to recommend a hardware diagnostic application for Netbook computers?
I've been trying to rebuild my in-law's Netbook computer for a while now and I believe the issue could be hardware related. The system is a Gateway LT20 netbook system. Searching the Gateway site for "hardware diagnostic" or even just "diagnostic" returns no results. Can anyone suggest a reliable diagnostic application that can be run from CD or USB? I can't boot into MS Windows so the tool must not rely on the operating system being available.
Adding the symptoms here in case anyone has suggestions on the problem too...
- Initial hard drive failed.
- Replaced with new hard drive
- Purchased Gateway recovery media (none included with the Netbook, in-laws never made a backup)
- Used recovery media
- Attempted to boot system, but the BIOS still can't detect a bootable device.
- Removed hard drive and hooked to a working system. OS files are on the drive so it seems the recovery at least installs the files (i.e. BIOS can see the drive to restore them).
- BIOS does show the hard drive in the boot menu.
- Updated the BIOS
- Still no luck booting from laptop hard drive after recovery (and files verified on the hard drive).
Thanks in advance,
Jim
@jay ess
- Computer is out of warranty.
- I did attempt to install Ubuntu on it, but the install hangs. I haven't installed Ubuntu before so I'm not entirely sure what the normal process looks like. I've done RedHat installs in the past, but that was a while back. Most of my servers at work are virtual at this point so the virtual machine software by the IT group has pre-built images. My experience with non-MS systems mostly involved Solaris (SPARC) systems. The Ubuntu install showed a small "cog" like graphic at the lower portion of the screen on boot up, then went black and never returned control to me. I waited about 10 minutes before resorting to holding the power button to hard reboot the system. I am thinking that the ISO I downloaded doesn't support the Intel Atom CPU. I'll give that another shot when I get home this evening. Part of my hesitation to put a lot of effort into getting Linux installed is that I ultimately need to run the Verizon Access Manager software (VA
3 Answers
- Anonymous10 years agoFavorite Answer
Is it still under warranty? if so, return it and ask for a whole new laptop.
Also, have you tried installing Linux on it? It could be that the recovery disc they gave you is corrupt (wouldn't be the first time)
- Anonymous4 years ago
hardware diagnostic methods over the community? in no way heard of it. purely no longer ordinary ware diagnostic gadget I easily have heard of is memtestx86 and you do no longer use any community. yet you may look into slysofts delicate ware.
