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? asked in Consumer ElectronicsTVs · 10 years ago

My Dynex LCD has sound but a black screen.?

I was playing video games about a month or two ago and the screen just went black. It still has sound and if you hold a flashlight to the screen you can see the picture but it doesn't seem to light up. I bought it from a friend a year ago so I cant get it fixed via warranty. I think its the backlight that's the problem but am not sure.

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  • 10 years ago
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    We recommend having your TV diagnosed and repaired by a qualified technician. If your TV is 37" or less, service can be arranged by carrying your TV in to Geek Squad, Best Buy or Future Shop. If your TV is larger, in-home service can be arranged by calling our Product Support team. Contact information is at the included link.

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