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Sprint Customers: How do you feel about not being able to get iPhone 4s?

I, like many Sprint customers, stayed with Sprint even through all the iPhone craze in the hopes that Sprint will be getting the iPhone soon. Now, Sprint will be getting the iPhone 4S announced Oct. 4, however, Sprint changed it's upgrade policy on Oct. 2, how convenient. So if you used your upgrade last year and were looking forward to your next 12 month upgrade, hopefully for the iPhone, you're are now SOL. Because you can't upgrade until 2012. They went from 12 months to 20 months for the next upgrade, saying there was too much "customer confusion". I understand that Sprint is allowed to change their policy at any time, but it was just the way they did it that was suspect. Last month I was eligible for my upgrade and thought I could just wait for the iPhone, now this month I'm not eligible. They didn't give advanced warning, they didn't send out an email, they basically told their loyal customers to drop dead and you can't have an iPhone. People were highly upset overt this and I will be paying my early termination fee and maybe going to Verizon. Something I obviously should have done years ago. I wanted to know how everyone else feels about this.

3 Answers

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  • Anonymous
    10 years ago
    Favorite Answer

    Im NOT HAPPY CUSTOMER AT ALL.. Ive been with sprint hoping and wishing and settling for other HTC phones (HTC EVO) to be exact, that they will get the iPhone. I even told them that I was considereing switching to another carrier a few months back, but they suggested I stay, because they would get the iphone in the near future.. But now I have to pay full price because I wasted my money on EVO upgrade a year ago. Im mad now!

  • Anonymous
    10 years ago

    That is incorrect. If you were a Sprint Premier customer and were able to upgrade every year, and have not yet used THIS year's upgrade, are are still able to do so one last time. It was made very clear to the associates, so if someone is denying you this then talk to someone higher. If you had a full upgrade this year and have not yet used it, then it's still yours to use.

    Source(s): Sprint Sales Rep
  • Anonymous
    10 years ago

    sprint users can still get the phone, regardless of contract! of course that would mean coming out of their pockets for the phone's full price! i already know, i wont be getting mines untill sept 2012! no worries!

    Source(s): sprint preferred customer.
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