My laptop can't recognize my mouse?

Generally, you would want to test the mouse on another computer, to see if it works. If it does, then you would know it is your computer.

Usually, your computer should pickup USB mouse/keyboards without having to install any drivers, so this should not be an issue. However, if you want to use some of the special features of the mouse, you sometimes do need to install their disc. If you did install their program, you could try uninstalling it.

Also, it would be a good idea, as Bill noted, to check the USB ports on the laptop. You could just plug in a USB memory stick or something, to verify they are working correctly.

Either the mouse or the USB port. Does it recognize other USB devices?

Try reloading the software that came with the mouse