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How do I get my laptop battery to charge?

I just bought a new battery for my dell Inspiron with windows 7 and it will not charge. It says "0% available (plugged in, not charging)" when I scroll over the battery icon with my mouse. How do i get the battery to charge?? Please help. Thanks.

3 Answers

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  • Anonymous
    10 years ago
    Favorite Answer

    Please try this steps to solve this problem.

    1. Turn off laptop

    2. Unplug AC power

    3. Remove battery

    4. Replace AC power

    5. Turn on laptop, allow OS to boot

    6. Once logged in to the machine, perform a normal shut down

    7. Unplug AC power

    8. Replace battery

    9. Replace AC power

    10. Turn on laptop, allow OS to boot. The battery should once again be charging as normal.

  • Anonymous
    10 years ago

    That probably means the battery was not faulty, the motherboard charging circuit is faulty. it can be very expensive to pla guessing games, always get the fault diagnosed before you buy anything. A motherboard replacement will cost almost as much as a new machine.

  • ?
    Lv 7
    10 years ago

    You may need to calibrate it. If that doesn't work, check to see if there are any BIOS updates for your computer. http://support.dell.com/ - go to Driver Downloads.

    Here is a link to the page that shows both how to calibrate and how to update the BIOS.

    Source(s): ftp://ftp1.us.dell.com/diags/R66243.htm
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