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LAPTOP PROBLEM..HELP !?
my laptop keeps shutting down..at first i thought it was a virus and got it scanned...but nothing was wrong...then i thought it was getting too hot so i tried cooling it down...but its not that either...it just randomly shut down for no reason...i know its not because too much memory used or anything like that
i dont know whats wrong with it...the intel raid storage thing in the side is usually turned off when i start it...but turn it on..as soon as i log in...HELP...oh and i also got a blue screen and it was sayin some itqr or something service is not on ?
2 Answers
- Evolving SquidLv 69 years agoFavorite Answer
In my experience, the laptop-shutting-down problem is usually due to overheating.
Is the fan working? Some laptops just can't cool themselves even if the fan is working. You can try getting one of those little platforms to sit it on that has fans under it (visit computer store, they'll know what I mean).
If you're running something hard on graphics or CPU (i.e. a game) and don't have a purpose-built laptop, it is likely you'll overheat.
- 9 years ago
Yep it could be from overheating because alot of laptops and computers have a smart shutdown system that prevents overheating. Also there are some viruses that are immune to anti-viruses, your problem would 100% be a virus or overheating, check the laptops bottom and back to see if its hot. Otherwise if it was a virus you'd have to reformat which is bassically erasing all the data off your Laptop in a special way but Laptop reformats arn't easy, if its a Dell then the Dell site will tell you how otherwise your on your own.
