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My computer won't boot up?
So, I was just typing a document on my laptop, and all of a sudden, whenever I tried to type something, it would act as if CTRL was being held down. (Type O, the computer tries to open something, type S, it saves the document." So, after pressing CTRL several times, and trying to find a different button I may have pressed, I turned off the computer. When I tried to reboot it, it took me to the login screen. When I tried to type the password, none of the keys would register, and when I tried to press backspace, that would register as a letter. I tried using the on-screen keyboard too, but that wouldn't show up as anything either. So, I restarted my computer again. This time, it said that Windows failed to start up, and that I should try System Repair. Because I wasn't sure if that would delete a bunch of important files, I chose to start Windows normally. This took me to the screen where it said "Starting Windows" and the Windows logo moved around, but it wouldn't move on from that screen, even after leaving it there for about 10 minutes. So, I restarted again. This time, I chose System Repair, which showed a loading bar, and eventually, a blank black screen with only my mouse on it. I've tried both options several times now, and these are the only results. I took out my battery, tried unplugging it, etc., but nothing is working.
Some things about the computer:
- I received it for Christmas
- It's a Toshiba Satellite with a Quad Core Processor and Windows 7
- I rarely turn it off, it's usually plugged in and idle, or just sitting there dead.
- I recently brought it to a party about 2 days ago, where it may have been stepped on or something, but it ran fine until late today, so I doubt that's the problem.
- I had alot of things open to do work today, so that may have contributed to the crash.
- I haven't backed anything up besides a portion of my iTunes.
Any solution would be appreciated, as I have about 200 GB worth of documents, music, software, etc. installed on there, and I would really be pissed off if I lost all of it! Thanks!
3 Answers
- Chris GLv 79 years agoFavorite Answer
Sounds like your hard drive is in the process of dying. To see if this is the case, boot the computer with the Windows 7 DVD and start up the System Recovery Console, and see if you can access the hard drive with one of the tools there. Check out this Bleeping Computers tutorial on using the Recovery Environment: http://www.bleepingcomputer.com/tutorials/windows-...
If you don't have a Windows 7 installation DVD, you can download a Windows Repair disc image from http://lair360.co.uk/blog/1053/windows-7-repair-di... or http://techfleece.com/2011/05/06/windows-7-repair-... Use ImgBurn from http://www.imgburn.com/index.php?act=download to burn the image to CD.
Alternatively, you can download it from http://downloads.pcauthority.com.au/?act=search&ca... -- make sure you get the one that matches your current system, or your licence key won't work.
If your hard drive is malfunctioning, then you'll need to get your documents copied onto an external hard drive so you can send it back to where you bought it for repair/replacement under warranty. To do this, since Windows won't boot, you'll need an alternate operating system. I'd recommend you download an Ubuntu Linux image, burn it to a CD, and boot the live OS from that. This will enable you to copy your files with a fairly easy to use and somewhat familiar interface. Download Ubuntu from http://www.ubuntu.com/download/ubuntu/download
Good luck!
- 9 years ago
That's a big question so I didn't read all of it-
Try pressing the CTRL key again a million times
Try fully shutting it off and then back on
Take it to a plave that fixes computers
If it's a laptop- Unplug the laptop and let it go dead
If it's a computer- Unplug it and re-plug it in the next day
- Anonymous9 years ago
You can DIY a password Recovery CD. Download Windows Password Recovery Tool 3.0 from windowspasswordsrecovery.com, there is an ISO image file integrated in the Windows password Recovery.
Burn the ISO file onto a blank CD with your favorite burners or use the freely burner included in Windows Password Recovery Tool 3.0. With the newly created Windows password Recovery CD, you can reset Windows admin password with our erasing anything else!