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Wireless card shows in Device Manager but says it is disconnected?

This is the second card I have been through that does the same thing.

I install the card, then the software and drivers. After that, I can go into my Device Manager and the card is listed with no errors and the drivers are up-to-date. However, when I click the icon in the bottom right on the taskbar, it shows my card is disconnected and no wireless networks appear.

I have attempted to uninstall and reinstall the device software as well as physically reinstall the card: all yield the same results.

I am running Windows 7 Home 64-bit. I am using a Zyxel pk5000z router provided through Centurylink. The wireless card I am trying to get working is a TP-Link brand TL-WN851ND wireless N, PCI adapter.

There is only one slot on my mobo for the wireless card to fit into, so I am not ruling out that the slot is faulty but at the same time, if it were a bad slot, then I would assume that the card wouldn't even read.

1 Answer

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  • 9 years ago
    Favorite Answer

    Sounds like the card is working fine but either some part of Windows or the Router is not setup right.

    Can you connect to the router from different device? Laptop or Smartphone or game console or something?

    Check Windows Services and look for WLAN AutoConfig and see if its running?

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