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W
Lv 4
W asked in Food & DrinkOther - Food & Drink · 9 years ago

Found a nail/screw (not sure which) in slice of bread?

So my grandpa was taking a bite out of a slice of 100% whole wheat bread and took a sharp object out of his mouth which turned out to be an black, rusty nail. Now Im not going to take any legal action over this because it would just be silly because no one got hurt. But I am just writing an email to the company filling my complaint in order to prevent further cases like this one. Idk what do u guys think is this the right approach?

thanks

3 Answers

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  • 9 years ago
    Favorite Answer

    take the loaf, with the nail, back to the store for an instant refund. The stores like to know these things because that allows them to check the rest of the stock from that delivery to make sure there isn't more bread with stuff in it.

    You can still write to the company but I would start with the store.

  • Anonymous
    9 years ago

    Writing to the company to let them know about the incident is a good idea. You should also send them a picture of the nail to document it, plus any information you might have on the bread, such as the number

    codes off the packaging (if you have it), where it was purchased, and

    when.

    One thing you should NOT do: do NOT send the nail to the company,

    even though they will ask for you to send it to them. This will cause you

    to lose any actual evidence you have, should you decide to sue them later on, and they will never return it to you.

    It is hard to say how that nail might have got in there. It could have happened during manufacturing, but it could also have happened during

    packaging, during shipment, or even sitting on the shelf in the store.

    Chances are they already have some type of procedure to scan their

    products for metal before leaving the manufacturing line (most food companies do).

    Alerting the manufacturer to the problem will at least force them to look into it, and hopefully prevent anything like that from happening on their

    end in the future.

    Gee whiz, a thing like this is likely to make someone mad enough to spit nails !

  • blank
    Lv 4
    9 years ago

    First off, a screw has ridges and usually a mark at the top for screw drivers and stuff. Secondly I would take him to the doctor and stop buying their bread, and email them about it.

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