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Abusoru
Lv 5
Abusoru asked in Computers & InternetSecurity · 9 years ago

DNS changer infection?

Yesterday,I got a notice from Xfinity/Constant Guard that I have a DNS Changer on my laptop. This is the second time this has happened, although the first was months ago and seemed to be resolved. I took similar steps this time, running the anti-virus, using an eraser program that Comcast suggested (which definitely erased something), even checking my DNS and IP with the FBI's site to make sure the issue was resolved. However, I keep getting the message and Xfinity says that it detected again yesterday, even though when I checked around that time yesterday, there wasn't any additional notices.

I was wondering if anyone has any suggestions about what else I could do to make sure I have resolved the issue once and for all.

Update:

I am using Firefox primarily although the messages appear if I also use Internet Explorer.

Update 2:

http://amibotted.comcast.net:8080/1891331669476.pn...

This is an image of the results page from Constant Guard. The last time I recall checking this page yesterday, the last bot activity it had detected was on the 10th. But I got no message about it then.

Update 3:

I have Symantec Endpoint Protection that I got through my college. Does that work fine?

3 Answers

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  • Greyolddave
    Lv 7
    9 years ago
    Favorite Answer

    Sounds like there are a number of those. One removal method appears at:

    http://www.myantispyware.com/2007/11/06/how-to-rem...

    That being said Comcast's utility is not the best. I personally would get Norton NIS. PC Magazine reviews all of them and you might find another one in there that you like:

    http://www.pcmag.com/reviews/antivirus

  • Anonymous
    9 years ago

    I asked God for a bike, but I know God doesn't work that way. So I stole a bike and asked for forgiveness.

    Source(s): Are you mad? or am I not helping?
  • Anonymous
    9 years ago

    What browser are you using?

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