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Questions about about IT solution?

What goes into the decision-making process for an IT solution?

What are the trade-offs in choosing IT solutions? (Remember, in making a decision, there are sometimes negative impacts besides the positive impact you hope to achieve from your choice of solutions.)

These two questions have me stumped and need help. Also, could you provide the source, so I may look at it? Thank you.

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    I think you are in my class. If so, turn to page 224 in the book. Section 5.5 Management decisions. I'm still looking for the second part, but I believe it is in the same section. Good luck... KW

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