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Can anybody explain this ?

Have a PC and Laptop at home. Laptop is 3 months old, pc is much older but still uses XP. Both are connected via Sky Broadband.

Had some time off work so decided to browse a "popular" car review website.

(1) Site wouldn't load on PC, no error message, no crashes, it just made the screen go white while the blue top banner displayed the correct website and the little loading "rotating ring" in the broweser tab.

(2) Tried on laptop, same effect. White screen, blue title bar at top, loading "ring" in banner tab.

(3) Tried on HTC Phone (Wireless access to Sky Router) website loaded and worked perfectly.

(4) Tried on Wife's I-Phone, Site loaded perfectly.

(5) Ran full virus scans on PC and Laptop, all clean, website still failed to load.

(6) Loaded up "Citrex Xen App 4 Anywhere" to access my work's desktop from home. Tried accessing required website from there and guess what....it worked perfectly.

Question is where is there a fault ?

Same fault in my PC and Laptop at same time for same website ? too much of a co-incidence

Fault on website ? How can it load on cellphones AND work desktop ? If website was down, an error / connection message would be reported.

Why JUST this website ? all other websites like Yahoo, ebay, google work fine.

Fault in Modem / Router ? How would Phones connect ? How would other websites work ?

At this stage, I don't care about accessing the website any more, I just can't get my head round what exactly is going on.

Also- rebooted router, PC and Laptop etc. same effect,

This is too wierd.

3 Answers

Relevance
  • 9 years ago
    Favorite Answer

    Okay, okay, okay just a little analytical analyzing here.

    1) Obviously your PC and your LAPTOP have something in common that your phones don't.

    2) I would think it has to do with your router because the PC and LAPTOP access through the router/modem of Sky Broadband. EXCEPT your HTC Phone apparently goes through that router.

    3) What is the browser you are using. Because phones use Operating Systems and browsers so the browser you used on your phone may not have been the same as on the PC and LAPTOP. Also the operating system more than likely is different.

    4) Have you tried a live Linux disc to see if you can load that site? Might not be the hardware but the software.

    Good luck! Hope this helps... :)

  • Anonymous
    9 years ago

    Which browser did you use on the computers?

    Was it the same one, same version, etc. or were they different

    Also what about other programs on the computers like AV software that scans websites for malware? Was that the same as well on these computers that had a problem?

  • 9 years ago

    Check to see if other websites load, and if they do then it's just that one website. Mobile websites are different and have different formatting.

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