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taking water out of carpet?

My basement studio got some water damage from a flood in the hallway due to damage water pipe. Also, had a fire in the building the other day, that may have contribute to the flooding. A professional fire and cleaning company came, took out as much water as they can with a wet/vac and left a fan, a big dehumidifier, and another big machine to take out the smell and the smoke. It doesn't look like they lifted the carpet and since it's basement studio, it is a concrete floor under the carpet. My question is, since they are a professional company, is this a correct procedure for them to do?

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  • ?
    Lv 6
    9 years ago
    Favorite Answer

    They have left an industrial dehumidifier and that will run for days to evacuate the moisture from the carpet and padding. This is a normal part of fire/flood after care. They won't leave until the humidity level as read on their meter drops well below 35%, or as close to zero as it can get. Humidity in the air will limit the amount of water they can expect to remove from down there as well. If you have any questions I wouldn't hesitate to call them on it. Servpro is a national company, so if it is them you can contact them at:

    http://www.servpro.com/?kmas=840&kmca=G+Brand&kmkw...

  • 9 years ago

    It's hard to say if they should have removed the carpet -- do you know if it's conventional carpeting with a separate rubber pad, or is it that foam backed carpet that is typically glued down?

    If it's the latter, it would be expensive to remove. If it's the former, they could have removed it, but there's no such thing as a carpet dryer - they'd have to bring it to an indoor location and dry it there and then bring it back and try to re-install it; a very expensive step - it would probably be cheaper to buy and install new carpet.

    It sounds like they did the right thing. Also, if there's a landlord involved, he/she may have requested them to try to dry the carpeting in-place.

  • 9 years ago

    yep they know what there doing

    Source(s): maint man
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