Whas Wrong With My Printer?

Buy a new one

Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the back, by opening the rear door.

Be sure there is no paper or debris hidden anywhere. Open up the rear door and use a flashlight to explore the inside. If you see any paper, have patience in trying to remove it. slightly pull using a side to side motion. If you use a tool for help, like a pair of needle nose pliers, put some tape on the jaws of the pliers to help prevent the shredding of the paper.

Another good item to have handy is canned air. This can be used to blow out any built up dust or fine paper particles that may be embedded inside the printer and the sensors after much use.

Reboot your computer

Here is a HP link that may also help you

Depending on how much use the printer has seen and how old it is since purchasing it, the rollers may be malfunctioning. Look at HP's website, or contact them to see about getting a roller kit sent out to you. However, depending on the way the mechanics are positioned within the printer, it may not be something you can do.

I would contact HP Support and get their opinion on the matter.

You may want to check this out it's HP's site and click on "solve a problem"

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&l...

have no idea, if I was u I would uninstall if then reinstall it, I'm sure you have the disk, if u don't go to the manufacturer & download the setup. easy as pie, which is mc=square=pie