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lovely
Lv 6
lovely asked in Computers & InternetSecurity · 9 years ago

my email was hacked!!!!?

My email was hacked and I have IM through yahoo on my mail. Some robo bot took it over and is asking for sexy webcam and claims it is some 24 year old girl. The machine (I did figure out it is a machine) is asking for credit card info. It has contacted everyone on my email list (including my mom!) asking them for all kinds of unholy acts if they just can have their credit card info. I got a new email account with a very complicated password but I want to import my files without having the bot follow me. Can this even be done?

2 Answers

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  • 9 years ago
    Favorite Answer

    Change your password email your contact list if you still have problems export your contact list and delete it.

    Tip never give a site even Facebook your password

    Source(s): I'm a computer virus removal specialist in Honolulu Hawaii and remotely
  • 9 years ago

    Some ideas:

    Forward this to the police.

    Change the pass of that email and change the emergency questions that you set in the beginning.

    MESSAGE EVERYONE ON THAT FRIENDS LIST NOT TO FALL FOR IT!

    Scan your computer with:

    http://uk.norton.com/support/DIY/

    Use Norton Power Eraser.

    It is very powerful and free - but follow the instructions and read the terms and conditions.

    Open your computer in safe mode and transfer all the necessary files to a usb or other device.

    Keep me updated here - I'll try check back to see if i can think of anything else.

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