Is this right the proper way of handling guests?

A lot of times, the folks at almost any HOA are bored to death, don't get enough sex, are fat and ugly and useless in every aspect of their lives, so they decide to take out their frustrations on anyone who is handy. I live with an HOA where this woman walking her dogs is the "reporter". I told the HOA if that woman came near my house again, they would need a lawyer. I said some other things too, but I would get a violation if I said them here. You can always tack on a surcharge to your customers, I'm sure they would understand under the circumstances, I bet they would get on the HOA really good. Good luck to you, my friend.

It's their private property. They may well have the right they exercised. As the police arrived the law seems to be on their side at least on the issue of trespassing. Lesson learned about diplomacy. The residents should never have been involved with the business dealings between you and the management. Give them seamless customer service along with those swimming lessons next time around. For this time, you have lost a valuable contract. So sorry. Now you know.

If you would like to make changes in how complexes can charge for use of their facilities, then find out what the law is and contact those responsible for amending or changing that law. Check with your local council or commissioners for information.

This question could have also been asked under the Yahoo!Answers categories Society and Culture, Etiquette, or Business and Finance or Local Businesses.

Best to you in your future business endeavors.

EDIT: If you want to salvage this account consider a written apology to the management with the offer to pay the 10%. Thank all the residents and apologize for the upset that obviously got out of hand. If they want you back be on your best behavior! Show humility and an eagerness to get on with the day by giving the best professional and personable service. If your request is denied, then, at least you tried. Good luck.

Who owns the pool/ who maintains it. You a guest instructor and use this pool and you make money from this swimming pool. But don't wont to pay towards it's up keep. You want your cake and eat it . Don't you think that's a bit selfish and unfair?