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Is this local car shop taking advantage of me?
Hi there, I'm in a situation where I don't know if my local car shop is taking advantage of the fact that I don't much about cars.
It all began last month when "engine needs service soon" light came on, so I took it to a car shop. The dude who worked there said he needs to order a part no longer found from dealers because it's old and they don't have it. A couple of weeks later when I went back to have the part installed, he told me that there is another part he needs to order in order to fix my car, and it also can't be found from local auto dealers. 5 days ago I went back to have the second part fixed, the shop owner said "jokingly" that the light can come back on anytime for all he knows.
And he is right.
It has only been 5 days since my last visit and my "engine needs service" light is now back on. I'm loosing confident in this car shop, and even though I don't like to overthink about it, the problem obviously isn't getting solved right.
Do you think this car shop is taking advantage of me? What would you do in a situation like this? And how would you go about doing what you would do? Please help me out. Thank you.
5 Answers
- J JLv 79 years agoFavorite Answer
It would be helpful if you would have listed the parts that were replaced and the year make and model of you car. All you have given us is your thoughts. The only thing I can say about your question is that the engine light would not wait five days to come back on if they did nothing towards fixing the problem.
- Anonymous9 years ago
I would change shops. Given 2 opportunities to fix the car and it's still having problems? How old is the car? If it's been manufactured within the last 15 years or so it should be storing a code that a modern shop will be able to retrieve from the car's computer with a scanner. There are car forums for just about every make and model car with some knowledgeable people on them. I'd recommend finding one of these forums for your car and asking about the problem you're having. They'd probably be able to help you find the code yourself by performing a pattern of steps that may include turning the ignition and/or pressing the brake pedal.
Source(s): Car Guy - Country BoyLv 79 years ago
Please, when asking questions such as yours, include the year make and model of the car. We can't answer your question as you didn't list and of the codes from your cars computer or difficulty with the car as you drive it.
This is for your own benefit: The dealer of your car is best equipped to read your on-board computer. This is not to say there are well equipped trustworthy private mechanics who have UPDATED expensive diagnostic equipment to do the same thing.
A "good" mechanic should have explained if he was up against something his equipment couldn't pin-point and recommended someone who could.
Your words which say: (engine needs service soon) could be an older Ford Taurus or Mercury Sable. Sadly, their on-board computers do not store codes. The warning on the dash actually has to be illuminated on the dash for a Ford dealership to read the code correctly.
Do I think the garage your at now is taking advantage of you? Sadly this is a case of poor communication by the mechanic and you not writing down exactly what parts are being installed and all reasons for it.
Source(s): Alignment, suspension and brake shop. - 9 years ago
Idid he tell you what parts were needed? How old/new is your car? What kind of car? If its and older car, then I could be difficult to find parts. But I believe you are being screwed. He could have not done anything and just reset your service engine light. If that's all he did then it would defiantly come back on. I'd ask him what he replace and what's wrong with it now, then go somewhere else and see what they say about it.
Source(s): I fix my own cars so mechanics can't screw me over. - How do you think about the answers? You can sign in to vote the answer.