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Looking for free trojan removal.?
I have a minor trojan problem. the viruses are being blocked by Avast, but not eliminated. Every search I run only comes up with programs that will show me various problems with my computer, but none of them will fix the problem without paying money.
Win32 is the header that keeps popping up, though URL:MAL also comes up from Avast.
Does anyone know a FREE SOLUTION to this problem?
Win32 isn't the folder. It's the header on the virus name. it's in the installer folder.
I already have malware bytes, it's just not clearing the crux of the problem, and the folder, sub-folders, and actual problem files aren't showing up in explorer, even with "show hidden files."
I'll try those other two tools today/tomorrow.
3 Answers
- Anonymous9 years agoFavorite Answer
Try this:
Firstly, boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter. You will now see some drivers being loaded. There will be a pause at some point. This usually lasts for no more than 30 seconds.
If that's successful, download and run TDSSKiller.exe from Kaspersky Lab. It's tiny, and takes just a minute to run. It hunts down and kills a specific family of rootkits:
http://support.kaspersky.com/faq/?qid=208280684
Regardless of the results, download the free version of Malwarebytes' Anti-Malware (MBAM). Install it, get updates and run a full scan (still in Safe Mode). This is a direct download link. Copy and paste it into your browser’s address bar, and press Enter.
http://www.myantispyware.com/mbam
After that, boot normally and run another full scan with MBAM. It will detect any malware that wasn’t running in Safe Mode.
If the problem still exists, download and run the free Kaspersky Virus Removal Tool:
http://www.kaspersky.com/antivirus-removal-tool?fo...
You should now delete TDSSKiller.exe and the Kaspersky Virus Removal Tool, as updated versions are often made available. Malwarebytes' Anti-Malware can be easily uninstalled, should you wish to do so, but it may prove to be beneficial in the future.
Hope this helps.
- 9 years ago
The term "Free" in the Anti-Virus programs category won't get you very far. However I recommend using Windows Security Essential. It is free, does not slow down your PC, and is very helpful at times. Win32 is a system folder, and should not be edited unless you know what you are doing. My advice is try WSE first, then if you have anymore problems with your PC, try reinstalling your PC or using other Anti-Virus programs.
