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Trouble installing Microsoft Office 2010 for Windows?
I just got Microsoft Office 2010 for my computer. It is a Windows XP (Dell computer). When I went to install Office I got a Setup Error saying "system is unable to proceed due to the following error(s): To install and use this product, you must be running one of the following operating systems:
x86 platform
-Windows 7
-Windows Vista SP1
-Windows XP SP3
-Windows Server 2003 SP2
x64 platform
-Windows 7
-Windows Vista SP1
-Windows Server 2008"
First of all, I don't know how to tell whether or not I have a x86 platform or x64 platform. And second, how do I get a compatible operating system? Can I do it myself or do I need to bring it to my computer doctor and spend money? Thank you so much in advance.
2 Answers
- Old FogeyLv 69 years agoFavorite Answer
If you have XP make sure that you have SP3 (Service Pack 3) You can get it here.
http://www.microsoft.com/en-us/download/details.as...
If you already have SP3 installed then you may want to get a registry cleaner to make sure that you don't have any conflicting registry files than could stop the installation. You can get one here. http://www.microsoft.com/en-us/download/details.as...
- BerylliumLv 69 years ago
You install a new version. Go out and buy windows 7, and install it over xp.
