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The screen on my sony reader is not working?

I have a PRS350 pocket edition sony reader. I just finished reading a book and I went back to the home screen and half my screen went grey. This happens occasionally, but it usually fixes itself right away. It has now been stuck like this for a while. I've tried resetting, but not sure if it actually worked, and have restarted it a few times, but half the screen is still grey.

Does anyone have any idea about how to fix it?

1 Answer

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  • 9 years ago
    Favorite Answer

    Hello,

    I'm sorry to hear about the issues you are experiencing with your SONY Reader.

    For more information on this issue please refer to our eSupport Website @ esupport.sony.com If you can’t resolve your problem, you may call our SONY Reader Support Line @

    1-239-768-7678

    Hours

    Monday - Friday

    8:00 AM to 12:00 AM (Midnight) ET

    Saturday - Sunday

    9:00 AM to 8:00 PM ET

    I hope this helps!

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