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why did my card get charged for being denied?
i was trying to buy something online from underarmour.com whit my debit card, i typed in my information , the number was right, so was the security code and expiration date, but i kept getting denied, i got charged $1 everytime they didnt authorize the purchase, will i get this money back or was the website just trippin'?
2 Answers
- 9 years agoFavorite Answer
I don't see how they can get away with charging you money for an unsuccessful debit card transaction. If the transaction isn't being approved, how can they get authorization to take $1?
I would definitely call the customer services team so they can explain what has happened to you. Is there anything in the terms and condition - that you presumably had to agree to via check box - that states anything to this effect?
I would recommend making all online purchases using a credit card because you get additional protection from the credit card issuer. You don't get the same level of help when you pay using a debit card. For example, you would be able to recover your money if a merchant went insolvent.
I hope that they manage to sort this problem out for you.
