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? asked in Dining OutFast Food · 9 years ago

Why does McDonald's have 2 order boards for food?

but still only one window for payment/pick up? Yeah, you can order your food sooner, but it takes twice as long to get it because you have to merge into a line for the payment/pick up windows where there is only one of each.

It just seems like more of a hassle to me. Why do it this way?

6 Answers

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  • 9 years ago
    Favorite Answer

    There are a lot of people who don't know what they want. You've got a carload of four people that pull up to the order board, and they like "Ummmm... hang on". They need to discuss their order, who wants what, are they gonna share a big order of nuggets or whatever. Same thing can happen with kids, who can never figure out what they want. People should know what they want before they get to the board, but many don't. If you have a single lane and some family with two kids deciding what they want, your drive-thru can get seriously stacked back.

    So they put in two order boards.

  • Anonymous
    9 years ago

    I will tell you why. Not ALL McDonald's have the double drive through. Only a few in popular neighborhoods with a great amount of people living in that area. So in San Diego, Los Angeles, New York, Las Vegas, or if there's a lot of people in the area, like I said before. So the reason they have them is to make the lines go smoother. We (The McDonald's Team) don't like hearing honking outside our restaurant. Also we don't want to be like In-and-Out with some cashiers standing outside taking orders. Hope I helped!

    Source(s): I work at McDonald's.
  • Anonymous
    9 years ago

    I assume that you are talking about the drive though. It's to make the lines go smoother as long lines cause even more trouble

  • Anonymous
    4 years ago

    you need to do it back...yet which potential your scamming McDonalds and in case you get caught, it is not surprisingly. instead, perhaps you will discover coupons online. McDonalds usually provide out unfastened drinks or sandwiches. i individually leaf for the duration of the unfastened commercials that are sent to my abode, as a results of fact Mcdonalds/Burger King coupons are usually in there. :D

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  • Anonymous
    9 years ago

    Honestly never thought about that... Great question though!

  • 9 years ago

    So you can place your order in stereo.

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