Messenger 11.5 will not install?

Hi Glenn -

We have seen reports from customers saying they are unable to download Yahoo! Messenger. We are actively investigating this issue and apologize for any inconvenience this may cause you.

In the meantime, please follow the troubleshooting steps outlined in the following Yahoo! posting on Y! Answers:

http://answers.yahoo.com/question/index;_ylt=AmqSm...

Hope this helps!

We appreciate you choosing to use Yahoo!

The Messenger download site has been having problems recently, but there is an alternative method that works. (File Hippo) If you install from the Yahoo site http://messenger.yahoo.com/ without deleting your other program, you may have problems. (Delete via the Control Panel) Here is the Yahoo Help page with specifics on how to re-install Messenger or update it safely, for Vista or Win 7 (using Safe Mode with Networking) ...

http://help.yahoo.com/kb/index?locale=en_US&page=c...

The troubleshooting error messages when installing or downloading Yahoo! Messenger Help page is http://help.yahoo.com/kb/index?locale=en_US&y=PROD...

*** If you have made a previous unsuccessful attempt to download or the installation refused to install, you will need to use another technique Using the File Hippo download is successful, and trustworthy:

Download and SAVE the program directly from the File Hippo web site. Install it only AFTER deleting the program through the Control Panel and completely cleaning the registry of remnants. Download the most recent version of any Yahoo Instant Messenger (highest number, top of its list) You must be operating as an Administrator to install the program.

Whether or not you use Internet Explorer 8 or 9 as your browser, it must be updated too (Windows updates). Yahoo Messenger 10 or 11 will not work properly without updated Flash and Java programs also installed. It is no longer necessary to delete the older version first - the updates will install successfully on top of the older programs. (Update these programs even for other browsers.)

http://get.adobe.com/flashplayer/

http://java.com/en/download/index.jsp

Answers is a Jungle

Try the the standalone installer that Yahoo staff have listed here. It seems to work for some people.

http://answers.yahoo.com/question/index;_ylt=AmqSm...