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did my laptop crash or something it won't turn on regularly?

I can't get it on regular mode when I try it just stays black it won't log in i guess say it doesn't show the screen when I turn it off pushing the power button and turn it on again it gives me two choices if i want normal mode or safe, i can go on safe mode, why can't I get in regularly.

1 Answer

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  • Bob
    Lv 7
    8 years ago
    Favorite Answer

    Hello, You could try shutting it down and when you start it up press F8 repeatedly until you get a screen with the option to boot to the Last Known Good Configuration. Try this first and see if it makes a difference. A second way to get there.

    Start Menu->All Programs->Accessories->System Tools->System Restore. Choose the most recent date before the encountered problem. If it doesn't work, try the next date.

    To get a good accurate answer give the brand, model number, installed operating system of the laptop when asking a question as all PC's are not the same. Hey, I enjoyed your question, I am a retired computer technician. I hope I have helped you...

    Source(s):

    CompTIA A+ Certified Computer Professional

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