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Why can't I sign in to my Yahoo email?

I am already logged into Yahoo. But when I try to access my email, it wants me to verify my password. I do and am taken back to the sign in page, sometimes right after I've logged in. I accessed Yahoo's "Help" page and tried all the suggestions. None work for very long. Is it because the "https" is at the beginning of the URL? If so, how do I get rid of it?

2 Answers

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  • Liz
    Lv 6
    8 years ago
    Favorite Answer

    Some users are unable to log in to Yahoo! Mail and are looped back to the sign-in page each time they try. We apologize for this inconvenience.

    Status: Our engineers are actively investigating this issue, and we hope to have a complete resolution soon.

    Workaround: Some users find that if they can log in even briefly, disabling SSL can circumvent future occurrences of the issue. Because of this, please note that we are disabling users SSL as part of the investigation for your issue. Please try clearing your cache and cookies, then logging in again.

    Source(s): I'm a Yahoo! Customer Care Employee
  • 8 years ago

    I'm having the same problem..for about 10 days now and it's driving me crazy. I called Yahoo 3 times..NOBODY could help me. I'm stuck. I have to wait hours and then I can get in without entering my CORRECT ACCURATE THIS IS IT password. But then it says the session has timed out. This morning the log shows that within 10 minutes I was asked to log in 13 times. Those times it worked then it stopped working. Yahoo reeks.

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