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Lv 4

iPhone being a little strange?

When I have been on Safari on my iPhone 5 tonight, the black bar at the top of the screen (with time, battery percentage, signal strength, etc.) will just vanish, and then come back for a few seconds every once in a while. There will be times that the blue bar that tells you what website you are on will vanish as well, although if it stays put and I scroll down the internet page that I am on, I can see another part of the page above the internet bar in the place where the black bar at the top should be.

Also, if I attempt to type something while on Safari, the keyboard simply does not come up from the bottom of the screen. Has anyone had this problem before, and what did you do? This has happened to me a couple times before.

This is an unrelated issue, because it has been going on for 6 months, but my iPhone speaker will sometimes not work. No, the speaker isn't broken, because when the phone decides to play sound the audio works fine. But the volume bar at the bottom of the iPod screen will vanish, and you can't hear any sound. For some strange reason though, it decided to start working a few weeks ago and I have been able to play sound. But even now it has gone on and off a couple of times...can anyone help me? The Apple Store told me that my phone was water damaged (even though it literally was only a few drops that got on it), and they could not replace it for free because their insurance policy does not cover water damage (am I the only one that thinks that's crazy?)...ugh. Anyway, my question is why did it decide to suddenly start working again?

3 Answers

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  • 8 years ago
    Favorite Answer

    Hi Chris,

    I'm sorry to hear that your having trouble here with your Apple products. I've heard this before and it may indicate you have water damage. There are some easy steps to fix it but you have to take immediate action. This is Apple's policy below. It may help you decide if you can make a claim.

    Apple states in the support section of their website that, "If an iPhone or iPod has been damaged by liquid (for example, coffee or a soft drink), the service for such liquid damage is not covered by the Apple one (1) year limited warranty or an Apple Care Protection Plan (APP). iPhone models and iPod models that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water."

    You may also want to check out the link below that contains more helpful advice. Hope that helps.

  • ?
    Lv 4
    5 years ago

    Well im no longer certain you can do that, they might see the battery has been broken. What you can do is take some alcohol and put a number of drops throughout the ports and connectors. So that it will mess em up. It sais if you're included if it stopps working internally but there is not any phisical damage. Also if you happen to construct up some static from a baloon or carpet and zap the circuit board. The board will get fried. However fairly you shouldnt try to wreck it. Contact apple, ship it in, they're going to restore it instead of making you buy a new one.

  • ?
    Lv 4
    8 years ago

    Have you thought of planing a Apple Store appointment?

    This may be covered in your Hardware warranty.

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