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? asked in Computers & InternetHardwarePrinters · 8 years ago

HP Office Jet 5610 printing issue?

Lately, when I try to print something it isn't responding to the request and print. If I go into the control panel and see the printing in waiting/docunments it is there. The only way I seem to be able to print what I have requested is to : Shut down the computer and reboot. Once I reboot, the printer will start printing what was needed. Any suggestions as to what is wrong or how to fix it?

1 Answer

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  • 8 years ago
    Favorite Answer

    Print spooler

    Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

    In the window that opens (Services) look for "Print Spooler" on the right

    Right-click "Print Spooler" and select "Properties".

    Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

    Make sure the 2 text boxes underneath say "1" in them.

    Click Ok until you are back at the Services window, close it and you're good to go.

    Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

    The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic

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