Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and the Yahoo Answers website is now in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Computer problems- Install new hard drive or do diagnostic?

My Presario laptop crashed. What I found out so far - possible system confiquaration, imminent hard drive crash, repaired two sections of the hard drive , automatic repair won't work. Restored back to 2/15/13, and it won't recognize my CD backups. What I did was do an ESC shutdown, and it goes to the green bar with Microsoft and just goes back and forth. Safe mode comes up and when I try to load WP it just has the little circle circling.

I have no money. Do I just cut my losses and replace my hard drive, or do I spend the money for a computer place to do the whole diagnotic thing repair? I need to keep the bill down to under $200.

I just want internet access, and Word 2010 reinstalled so I can do my school work from home. Taking three online courses. .

2 Answers

Relevance
  • 8 years ago
    Favorite Answer

    Hard drive is probably going bad.

    Remove the hard drive and get one like it as a replacement, it has to physically match to fit into the laptop.

    Then use the factory disks to install the factory software and start over.

  • ?
    Lv 6
    8 years ago

    restore it to factory turn on pc presing f8 or f2 one or the other reset it simple and fast

Still have questions? Get your answers by asking now.