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Slow Internet Help, Please? :)?

I have an HP 2000 Notebook PC (HP laptop) that has Windows 8.

Previously I had been having problems where it would go to a blue screen and say "windows has encountered problems and has to restart :( " And it would restart and prompt me to send the details to Windows. It happened at a crazy frequency. The tech support people blundered and never got down to what can solve it or what was causing it even.

But I switched from Firefox to Chrome, and now it only does that on occasion. So I'm assuming that's Windows problem. After all the updates it hasn't done that in a bit.

That's just some background on laptop problems.

The internet NOW. I'm using Chrome, and it keeps moving pretty slowly....if I refresh it sometimes the page I'd wanted to get to will pop right up, other times I just have to close out the internet completely and re-start it. It's getting irritating. And I don't understand why this is happening, and I have all the bars on my Wifi.

What my question is, (sorry for not really getting to the point until now:p) is, any ideas on anything to delete to make the net go faster, or just any ideas on how to get it to go faster? Or am I stuck on slow?

(I have U-verse/AT&T if that makes a difference)

1 Answer

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  • 8 years ago
    Favorite Answer

    You might be getting throttled to slow, but lets clean it out.

    Go to Cnet and download Ccleaner.

    Uncheck saved passwords.

    Analyze Windows, and clean till it says 0 bytes. Do the same with Applications.

    This should fix your problem.

    If you want, you can check "Wipe Free Space", before you go to bed. This will remove everything you have ever downloaded and deleted. It is still on your drive.

    After, do a Disk Defragment.

    Start- All programs- Applications- System tools- Defragment. Again Analyze, and run.

    Just use the cleaner if your computer gets bogged down like now.

    Good luck.

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