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What's wrong with my printer?
I have an HP Photosmart 6510 printer and recently it has been skipping every 7 to 8 lines. I had the printer clean the printhead and I noticed when I tried that it wouldn't align. What's wrong with it?
*note*- one time I accidentally unplugged it before turning it off manually. Hope that didn't contribute to it messing up, but it seems that after I did that, is when the problem started.
2 Answers
- mikerigelLv 58 years agoFavorite Answer
It could be your ink cartridges. You need to follow the HP troubleshooting steps here:
- ?Lv 68 years ago
Hello Matt,
Try printing a test print direct from the printer control panel.
If the problem persists when you do this, then you may have a problem with its main stepper motor.
This motor can become damaged if, while power is on, someone pulls a jammed paper from the printer.
Regards,
Robert.