Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Why is my refrigerator collecting water in the crisper drawers ?

I have a Samsung French Door Refrigerator. Freezer on bottom. The crisper drawers are collecting water and it's wet underneath the drawers.I have a humidity setting on the drawers one is on high and the other is on low. Reason being, I wanted to see which one collected water and they both still do. If anyone has an idea of how to fix this problem, please help.I have had this problem since I got the thing and could use the extra space. Thanks

Update:

Thank you both for responding... Question for each response.

Where is thermostat ?

Where is the hole for the red or yellow plunger ?

This is a digital fridge with no water hook up. It does have an Ice maker but we never used it the first time. The fridge is only 2 years old.

13 Answers

Relevance
  • Thor
    Lv 7
    8 years ago
    Favorite Answer

    For a bottom freezer unit water in the crisper is usually the result of improper air flow or an air leak.

    Normally refrigerator air is very dry as the water is removed when it passes the cooling coils. Since the bottom of the refrigerator is next to the cold freezer water collects there.

    First check your seals carefully. Make sure the bottom drawer or door is sealing all the way around as well as the french doors.

    Make sure there is not ice accumulated on the back wall of the freezer indicating a bad defrost.

    For a bottom freezer all the air has to be blown upwards to the refrigerator. If an air leak or a bad fan, that air doesn't get moved in the fresh food section. Could be the channel is blocked from excessive frost due to an air leak (earlier Samsungs had that problem), incomplete or failed defrost, door left open one time, failed fan, or other.

    Next get a thermometer to measure refrigerator temps. If the upper part of the fresh food section is rather warm compared to the temp in the crispers then air flow is likely the problem.

    Some models use a motor driven damper to control the airflow to the upper section. That may have failed or never worked. But that should leave the upper section entirely too warm.

    Good Luck.

  • Anonymous
    6 years ago

    This Site Might Help You.

    RE:

    Why is my refrigerator collecting water in the crisper drawers ?

    I have a Samsung French Door Refrigerator. Freezer on bottom. The crisper drawers are collecting water and it's wet underneath the drawers.I have a humidity setting on the drawers one is on high and the other is on low. Reason being, I wanted to see which one collected water and they both still...

    Source(s): refrigerator collecting water crisper drawers: https://shortly.im/ayzLZ
  • 7 years ago

    sorry, the bad news is that water under the drawers is a defect of the Samsung French door refrigerator ! And there is no fix and Samsung will not help you! . If you look on appliance blog.com you will see that the water problem is a big problem for a lot of people! including me. Probably enough for a class action suit. Many people have tried numerous ideas to try to fix the factory default without success. Some tried taking the backing off and clearing the faulty default problem themselves after having repairmen come out numerous times and still not fixing the problem. Some just threw the Samsung out and bought a different brand. Keep perusing the internet and maybe you will find something. It is not an airflow or anything like that. Many people smarter than that have tried such ideas already. It's more complicated that.

    Source(s): Personal experience and applianceblog.com
  • Anonymous
    6 years ago

    This Site Might Help You.

    RE:

    Why is my refrigerator collecting water in the crisper drawers ?

    I have a Samsung French Door Refrigerator. Freezer on bottom. The crisper drawers are collecting water and it's wet underneath the drawers.I have a humidity setting on the drawers one is on high and the other is on low. Reason being, I wanted to see which one collected water and they both still do....

    Source(s): refrigerator collecting water crisper drawers: https://findbest.im/e1/why-is-my-refrigerator-coll...
  • How do you think about the answers? You can sign in to vote the answer.
  • 6 years ago

    We discovered an issue where the left door was too low for the intermediate flap that provides the seal between the two doors to engage with the guide at the top of the door frame. This effectively left a quarter-inch wide gap into our refrigerator that we were unaware of for some time. The refrigerator was apparently able to maintain temperature, but the air leakage caused condensation inside the refrigerator and water would pool in the "platter-sized" bin at the bottom of the refrigeration compartment.

    While many Samsung French Door Refrigerators are only adjustable on the right side, our 2010 RFG298AARS provides an adjustment on the left side as well.

  • ?
    Lv 4
    5 years ago

    Crisper Drawer

  • ?
    Lv 4
    5 years ago

    For the best answers, search on this site https://shorturl.im/avbcI

    freezer on top? yep. if so your drain line under the evaporator froze, so all the moisture that drips off the coil during the defrost is dripping down the back wall of your fridge, and collecting in the bottom. there is no drain hole in the fridge section. take everything out of the freezer, the shelves and if you have the icemaker, and the panel has two quarter inch screws holding it on, you unplug the fan and if it's attached to the panel. the drain line is usually centered in top mount models. the best way to do it without a steamer, is to use a screw driver to carefully stick it in as far as it can go, and heat it with a hair dryer. once you get it melted enough, you can start pouring hot water down it a little at a time. it's gonna take you awhile. if you have a close steamer, it takes about 10 minutes. edit: usually this is something that just happens. to keep it from happening again, take a piece of bare copper wire, and hang it from the lowest coil on the evaporator, with the end just barley stuck in the drain hole. do not hang it on the element. this will keep the drain line slightly warmer every time it goes into defrost, and remove any ice. sometimes, moisture can get in through a crack, etc, in the lining and saturate the insulation between the fridge and the freezer. if this is the case, the unit is scrapped. can't be fixed. but try everything above first. this is rare.

  • 5 years ago

    I would like to add my Whirlpool was doing the same thing. Water was running down the inside back. Turns out the drain was frozen closed. In my case there was a small copper wire (about 16 gauge) that looped over the bottom heating element and normally hung so it was inside the drain plug. When the element heated it would heat he wire and keep the drain from freezing. In my case the wire had somehow moved so it was no longer in the drain.

    I replaced the small wire a larger gauge wire (10 gauge). Melted all the ice and made sure the drain was open all the way. It has been three weeks now and the drain stays open.

  • 8 years ago

    It's prolly stuck in defrost mode. It's also consuming twice the electricity. Means you need a new thermostat or door switch. Could be a couple other things but from what you've said, I think it's stuck in defrost. You cant check it, only replace. It's a very easy 5 minute project you can easily do yourself. Follow these instructions...

    1. Pull off the thermostat knob by hand. The one with the tempuature setting.

    2. Unscrew the screws holding the thermostat in place. If no screws are there just push the things in and pull it out.

    3. Get a pen & paper and write down your refer's MODEL NUMBER (not to be confused with the serial number). You'll see a small metal plate behind the kick plate on the bottom with the model number.

    4. Call Servall, Grainger or your refer manufacturer and order the part. They usually run about $30-$40. A part number might be right on the thermostat but they will know when you give them the number.

    5. Put the thermostat back until the new one arrives.

    6. Install the new one. There, done.

    That just saved you $200 on a service call.

  • Anonymous
    7 years ago

    Posting this for those who still have this problem with this piece of garbage Samsung junk fridge. I just fixed it on our after almost 3 years of this crap.

    It is the drain for the water when the stupid thing defrosts. I took the back oanel off and there is a piece of metal hanging on the heating element, which is supposed to transfer heat down into the drain hole to keep it from freezing. The part that extends down into the drain was broken off on ours, so no heat going down their--ice jam. Then the water freezes and until the entire drain surface is frizen, then the water starts running down the back wall and under the cripser.

    I fixed it by ordering a Whirlpool Heat Probe, B00DM8JPZS.

    It is just a piece of aluminum, there is no wiring. It is a lot bigger then the piece of crap Samsung heat probe that was broken. You bend it a little so that it fits over the defrost heating element and extend the long probe part down the drain hole. problem solved. I also ssaw a cool DIY fix online using Romex with the copper wire coiled around a piece of aluminim and hanging off the heating element and down the drain hole. Either way it will work. Heat gets transferred from the defrost heating element to the metal that is extended down into the drain hole.

    Samsung is such a piece of crap fridge. Consumer Reports should apologize for the BS reviews they give this brand. Samsung is horrible and what is even better is practically no one will work on them.

Still have questions? Get your answers by asking now.