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Someone changed my security question so now I can't access my email. What do I do?
I want to be able to contact someone at Yahoo directly to help recover my account because it has important information on it but I can't find a link to do that. Please help.
1 Answer
- Dr.QutubLv 78 years agoFavorite Answer
Before lodging complaint please make sure:
1- Your device (must be from recognized brand) or machine is perfect order, along with operating system. Old and sub standard devices/machines give weird errors.
2- Your ISP is working at proper Kbps/Mbps as per Yahoo Specification.
3- Provide additional details, about error etc, so it is easy to pin point your problem e.g. Operating System, your Device/Machine browser etc.
4- Than contact Yahoo help, trouble shooting links are given below.
5- http://help.yahoo.com/l/us/yahoo/mail/ymail/restor...
6- http://help.yahoo.com/kb/index?page=content&y=PROD...
7- Don’t leave your device/machine logged on in public places or at work, always log out.
8- BEWARE of such Mail e.g. change your options, reset password, web becon or similar mails, OR your current credit balance vide a/c no 1-22-333 (hacks away your personal data) common in mobile devices, don’t click on it just mark as spam, Yahoo will take care of it. I had doubts that it can be hacker.
9- In fact mark spam to all types of notifications concerning your username or ID/credits etc.
10- Yahoo Engineers are busy sorting out problem OK