why my yahoo mail cant attach any file?

Question

donno why suddenly my yahoo mail can't attach any file. recently found that if I go to basic view then can attach but once converting to regular view again same problem. pls help me any one out there

Darcy Fitz · Accepted Answer

I'm sorry to hear you're having this problem attaching files to emails you want to send. We are looking into this issue. If you will, please go to:

http://answers.yahoo.com/question/index?qid=20130612110058AAvchOx

and leave the requested information as an "answer". This will help us isolate what is causing this for some people.

Additionally, their are two likely culprits that could be causing this behavior -- if you are using Internet Explorer, this could be caused by a feature called "Compatibility Mode", or it could be caused by a conflict with a addon or extension in your Web browser.

To learn how to turn off Compatibility Mode in IE, please read "Internet Explorer Compatibility Mode", available at:

http://help.yahoo.com/kb/index?page=content&id=SLN5506&locale=en_US&y=PROD_MAIL_ML

For help disabling addons to see if that is what is causing this problem for you, have a look at the Yahoo! Mail Help article "How to turn off browser add-ons and plug-ins" for the best help resolving this problem. You can find the link to it below.

http://help.yahoo.com/kb/index?page=content&id=SLN3016&locale=en_US&y=PROD_ACCT

You may also want to follow the steps in the Yahoo! Mail Help article "Basic Browser Troubleshooting", which you can find at the following link.

http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML
 
I look forward to seeing your post on the official Question linked at the top of this comment, and I appreciate your patience while we investigate and correct this problem! KIMAIL-6333941

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why my yahoo mail cant attach any file?

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