Computer Virus, Please Help HP LAPTOP?

Question

Okay, I don't know exactly what I was thinking about wanting Tamper Monkey on chrome back but when I downloaded it, I tried to download another extension to try to format YouTube videos into MP3 some reason it sent me to http://www.bestcodecpackapp.com/ and downloaded something called UltimateCodec.exe I thought I removed it but I didn't. It won't let me run anything audio like iTunes, League of Legends, Skype, Axon, or playing YouTube videos, I can watch the videos I just can't HEAR them. I tried to delete stuff I didn't need via task manager and all that and nothing's working. If you have any suggestions please help me, I can use Skype, and have League of Legends connect on my phone if we need to contact or something.

Update:

I tried to download an anti-virus but it's not letting me download anything, keeps telling me my windows installer isn't installed correctly...

Techno · Accepted Answer

On start up (before Windows loads) keep tapping either F5, F8 or F10 (be aware that some manufacturers use F8/F10 for system recovery) then use arrow keys to highlight 'Last known good configuration' hit Enter/Return, click on a user account, enter the password (if you don't know it, there probably isn't one so leave it blank) and hit Return/Enter.

If that doesn't work, try again, but this time highlight  'Safe Mode' hit Enter/Return, click on a user account, enter the password (if you don't know it, there probably isn't one so leave it blank) and hit Enter/Return.

Click the Start button>All Programs>Accessories>System Tools>System Restore, pick a date before the problem and confirm.

Then download/run a full scan with this...

http://downloads.malwarebytes.org/mbam-download.php

**Be aware that restoring in Safe Mode cannot be undone!**

©Techno

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Anonymous · Answer

one this is a pain from what i under stand it is as hard as  Trojan:DOS/Alureon.A. but lets get started: microsoft has virus scaners and defenders for free try this and use this or good virus and malaware scaners are about 60$ 

 this is a back door virus so if you do have any thing really important get it off of the pc and stop web surfing till you fix this your pc now extremely open to attacks  

to fix manully
go here: http://malware-removal.windowsupdatesonline.com/how-to-remove-codec-c-virus-permanently-from-win-7-vista-or-xp/


 this was a software that did what you wanted but it was abandon because the people found out that this happend.

kyle · Answer

you should try ccleaner and delete all the infected files and if it doesnt work, formatting is best option.

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Computer Virus, Please Help HP LAPTOP?

4 Answers