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Phone "thinks" headset is still plugged in?

I have a Nokia Lumia 925. Recently I plugged a wired headset into it and now it simply doesn't "work" without the headset. When making or receiving calls there is no sound and the person on the other end cannot hear me. However if I plug in a headset again or switch to speaker it works fine. It also wont play music through the phone speakers at the moment but only through the headset.

I have plugged the headset in and out a few times and I restarted the phone a few times. Does anyone know what I need to do?

Update:

Phone is a sealed unit, battery cannot be removed

1 Answer

Relevance
  • 8 years ago

    take out the batteries keep them aside the phone . Wait for 5 minutes. Restart the phone.

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