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Computer has problems staying connected to the internet?

Dell Dimension 1100 Windows XP SP3

Action tech M100 modem

Computer works fine for a while but then the internet gets lost, only way to seem to get it back is to reboot. it did this with both the Ethernet, and USB connection. another computer is connected (Dimension 4700 windows XP SP3) and it keeps the connection just fine.

Am I missing proper driver software? because I'm sure the working one has the same version of drivers the 4700 has, or does it have to do with needing a newer version of networking programs like NET.Framework?

The modem works fine with all other computers it's been connected to, and please don't tell me to get new computers. I am aware they are old.

Update:

Apparently, this problem with losing the internet occurs when skipping through youtube videos?

I'll look at it, but I'd still appreciate answers.

1 Answer

Relevance
  • ?
    Lv 7
    8 years ago
    Favorite Answer

    Joshua,

    You can click the link below for step by step instructions as well as troubleshooting steps to help you get your network working properly.

    Dell Networking and Wireless Support Center

    http://dell.to/15yuglg

    Thank You,

    Dell-Jesse L

    Dell Social Media and Communities

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